✦ Do you ship internationally?
Yes! We proudly ship worldwide from Spain. Every order is sent with a tracking number, and all items are securely packaged to ensure safe delivery. We ship via trusted carriers to offer the best service possible.
✦ Are your hats and headdresses handmade?
Absolutely. Every piece at Starlust Hats is handmade with care, using locally sourced, deadstock, or vintage materials. We are a slow fashion brand, creating one-of-a-kind hats and headpieces inspired by gothic fashion, EGL, vintage glamour, and alternative aesthetics.
✦ What materials do you use?
We prioritize sustainable, natural and ethical materials. This includes recovered vintage trims, deadstock fabrics, antique lace, natural straw, cotton, velvet, tulle, and high-quality embellishments. All our materials are chosen for their beauty, history, and minimal environmental impact.
✦ Where are your pieces made?
All items are designed and handmade in Spain by our founder, Issis Starlust. Every piece is crafted in her studio with an emphasis on artistic detail, ethical production, and timeless inspiration.
✦ How do your hats and headdresses stay in place?
Depending on the design, our pieces are secured with:
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Combs
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Headbands
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Ribbons
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Padded headbands or hat bases
Each product description includes detailed information on how the piece is worn and secured for comfort and durability. Nevertheless, feel free to ask us about it!
✦ Do you participate in alternative fashion events or lolita fashion meetups?
Yes! Starlust Hats regularly attends EGL, lolita fashion and alternative fashion events, especially in Europe. We love connecting with our community in person. Follow us on Instagram to stay updated on upcoming fairs, fashion events, pop-ups, and tea party events.
✦ Can I collaborate with you?
We usually collaborate with indie brands as Albert Victoria, I Do Declare or Moon Bastet.
We are always open to meaningful collaborations with other brands, photographers, models, content creators, fashion stylists, and independent brands. If your work resonates with our universe of gothic romance, vintage elegance and slow fashion values, please contact us.
✦ Do you accept returns?
We only accept returns or exchanges of non-custom items, within 7 days after delivery. Items must be in perfect, unused condition, and the customer is responsible for return shipping.
Custom and made-to-order hats are final sale, as they are created uniquely for each customer.
✦ Can I order a custom hat or headpiece?
Yes! We love to create bespoke accessories. Whether it’s for a gothic wedding, themed photoshoot, alternative event, or simply to fulfill a nostalgic dream, contact us with your idea and we’ll be delighted to bring it to life — as long as it fits our brand’s aesthetic.
✦ How long will my order take?
Ready-to-ship items are dispatched in a few business days.
Made-to-order or custom pieces require production time depending on complexity and queue, but we’ll keep you informed every step of the way. Clear communication and transparency are a core part of our customer service.
✦ What styles do you specialize in?
Our designs are perfect for lovers of:
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EGL fashion (Elegant Gothic Lolita)
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Gothic and dark romantic aesthetics
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Old-school lolita & vintage revival
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Cottagecore and poetic fashion
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Alternative subcultures
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Handmade slow fashion
If you’re seeking something beyond trends — something unique, nostalgic and timeless — you’re in the right placeAl
